How do I get my full Office product key?

This wikiHow teaches you how to locate the product key for your version of Microsoft Office.

1. 

   1

   Search your personal emails and documents. Newer versions of Office don't save the full 25-digit product key in a readable format on your computer. The best way to find the key is to find the digital receipt (if you bought it online) or the physical packaging (if you bought it from a store).

   • If your computer came with a registered version of Office, the key should be on a holographic sticker somewhere on the unit.
   • If you have the original discs or packaging, look for a sticker or card with the key.
   • If you bought it from the Microsoft Store, search your email for the receipt. It definitely contains the product key.

2. 

   2

   Check with the online store. If you can't find the receipt, you can usually find the key by signing into your account with the store.[1]

   • If you bought it from the Microsoft Store, follow these steps:
     • Sign in to your account at https://www.microsoftstore.com.
     • Click Order History.
     • Click your order.
     • Click Install Office.
     • Click Hi. Let's get your Office to display the key.
   • If you bought Office through your employer via Microsoft HUP, follow these steps:
     • Sign into https://microsofthup.com.
     • Click Order History.
     • Enter the email address you used to buy office. You'll receive an email containing a link.
     • Click the link in the email.
     • Click your order number to display the key.

3. 

   3

   Check your Microsoft Office account. If you've installed Office before and used the product key, you'll find the key in your account information:

   • Go to https://stores.office.com/myaccount.
   • Sign into your account.
   • Click Install from a disc.
   • Click I have a disc.
   • Click View your product key.

4. 

   4

   Contact Microsoft Support. If the other steps didn't work and you have proof of purchase, try contacting Microsoft. To do so, go to https://support.microsoft.com/en-us/contactus and click Get Started.

1. 

   1

   Check the email receipt. If you bought Office from an online store and downloaded it to your computer, you should find the full 25-digit product key in your email receipt.[2]

2. 

   2

   Check with the online store. If you downloaded office but can't find the receipt, you can usually find the product key by signing into your account with the store.

   • If you bought it from Digital River, you can get your key by visiting their help page and selecting How do I get my serial number or unlock code? Just follow the on-screen instructions to access the key.
   • If you bought it from the Microsoft Store, follow these steps:
     • Sign in to your account at https://www.microsoftstore.com.
     • Click Order History.
     • Click your order.
     • Click Install Office.
     • Click Hi. Let's get your Office to display the key.

3. 

   3

   Check the physical packaging. If you bought Office in the box, the product key should be on the packaging. If you don't see it, you'll usually find instructions on the box for finding the product key online.

   • If your version of Office came with a product key card that has a PIN, go to https://office.com/getkey and enter the 27-digit number from the card.

4. 

   4

   Check the holographic sticker on your computer. If Office was already installed and registered on your computer when you bought it, the product key should be printed on a holographic sticker somewhere on the unit.

5. 

   5

   Use LicenseCrawler (PC only). If the other steps didn't work, you can use LicenseCrawler (or a different free key finder app) to decrypt the key. Here's how to use it:

   • Go to http://www.klinzmann.name/licensecrawler.htm and click Download.
   • Click one of the links under ″Portable-Version.″
   • Follow the on-screen instructions to download the .zip file.
   • Unzip the file. This creates a folder containing the app. You won't need to run any sort of installer as the app is portable.
   • Open the new folder and double-click LicenseCrawler.exe.
   • Click Search (but close any ads if they pop up). The app will scan your registry.
   • Scroll down and look for an entry that begins with one of these strings of text:
     • HKEY_LOCAL_MACHINE\Software\Microsoft\Office\14.0 (Office 2010)
     • HKEY_LOCAL_MACHINE\Software\Microsoft\Office\12.0 (Office 2007)
   • Find the product key after ″Serial Number.″ It's 25-characters long and grouped into 5 sets of letters and numbers.

6. 

   6

   Contact Microsoft Support. If the other steps didn't work and you have proof of purchase, try contacting Microsoft. To do so, go to https://support.microsoft.com/en-us/contactus and click Get Started.

Add New Question

• Question

  Where do I get a product key for Microsoft Office 2016?

  

  If you have not purchased this software, then you do not have access to a key. Attempt to get a key for the software without purchasing it would be considered piracy. Unfortunately, you have to buy Office before getting a key.

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