How do I test my modem?

You can run Internet speed tests to check the speed between your Internet service provider (ISP) and your modem, your router, and your client devices. The method that you should use to check your Internet speed depends on which part of your network you want to test.

Table of Contents Show

Let's test the speed to your device
How do I know if my modem needs replacing?
How do I know if my modem is faulty?
How can I test my Wi
How do I troubleshoot my modem?
How do I know if my modem and router is working properly?

To see if you are getting the full Internet speed that you pay for from your ISP, test your Internet speed from your modem. If the test results are unsatisfactory, your ISP might have a service problem, or you might need to upgrade your modem.
To see if your router is delivering the full speed of your Internet connection, test your Internet speed from your router with an Ethernet cable. If you get a significantly higher speed from your modem than you do from your router, you might need to upgrade your router, or your router might be throttling your speeds because of custom configuration.
To see if your router’s WiFi is powerful enough for your home and your devices, test your wireless Internet speed from a mobile device with the Nighthawk or Orbi app, or use a computer with WiFi. Many factors can affect WiFi performance, but your WiFi speeds should be similar to or only slightly slower than your speeds over Ethernet when you are near your router. If your speeds are significantly slower over WiFi, your router or devices might not support the latest WiFi standards, or you might have interference problems.

WiFi speed test results might vary depending on factors like where your WiFi device is in relation to your router and how many connected devices are actively using bandwidth. For more information, see How accurate are WiFi speed tests?

To check the speed between your ISP and your modem:

Using an Ethernet cable, connect a computer to the LAN port on your modem.
Launch a web browser and visit http://www.speedtest.net/.
The website automatically selects a server near your location. If the server is far away, click Change Server and select a closer one.
Click Go to start the speed test.

The website tests your upload and download speeds. After about 30 seconds, the test results display.

To check the speed between your ISP and your router:

Using an Ethernet cable, connect a computer to a LAN port on your router.
Launch a web browser and visit http://www.speedtest.net/.
The website automatically selects a server near your location. If the server is far away, click Change Server and select a closer one.
Click Go to start the speed test.

The website tests your upload and download speeds. After about 30 seconds, the test results display.

To check your wireless Internet speed:

The easiest way to check your wireless Internet speed is with the Nighthawk or Orbi app. For more information:

How do I run a speed test using the Nighthawk app?
How do I run a speed test using the Orbi app?

To check your wireless Internet speed from a computer with WiFi:

From a computer or mobile device that is connected to your wireless network, launch a web browser and visit http://www.speedtest.net/.
The website automatically selects a server near your location. If the server is far away, click or tap Change Server and select a closer one.
Click or tap Go to start the speed test.

The website tests your upload and download speeds. After about 30 seconds, the test results display.

Last Updated:10/14/2022 | Article ID: 000038894

Let's test the speed to your device

We'll measure the speed from our servers to this device. Results are often lower than plan speeds due to WiFi conditions and device capabilities.

How do I know if my modem needs replacing?

How do you know if you need a new modem?.

You can't connect to the internet..

Your Internet connection randomly drops out..

You frequently have to reset or restart your modem..

Your streaming is lagging..

Your internet speeds are inconsistent..

Your modem's indicator light remains unlit..

Your modem runs constantly hot..

How do I know if my modem is faulty?

How to Diagnose Modem Problems.

Call the peer with debugging turned on, as explained in How to Turn on PPP Debugging..

Display the resulting /var/log/pppdebug log to check for faulty modem configuration..

Use ping to send packets of various sizes over the link. ... .

Check for errors on interface sppp0:.

How can I test my Wi

How to test your wireless router's performance: Preparation.

Step 1: Download and install a wireless router testing tool. Several Wi-Fi network speed test tools are available for Android, iOS, Windows, and Linux. ... .

Step 2: Set up Wi-Fi Speed Test. ... .

Step 3: Run a Wi-Fi Speed Test. ... .

Step 4 (optional): Wi-Fi Analyzer..

How do I troubleshoot my modem?

A lot of internet issues can be remedied quickly by simply restarting your modem and router. It's an easy fix that's always worth a shot. To restart your modem and router, unplug the power cable for 10 seconds and plug it back in. The equipment will take a few minutes to reboot.

How do I know if my modem and router is working properly?

To test if your router is working, try to ping one computer using another computer in the same network. You should be able to do this if the router is working properly. Your computer's firewall must be disabled as well. To learn more on how to check the computer's connectivity with the router, click here.