Ethical decision making Framework steps

What is an ethical decision-making framework?

Ethical decision making may be the most important skill you develop in your life. Change in your life for the better or worse happens at decision points. Do I finish this assignment, take that class, go to that party, chose that college, etc. Some decisions have much deeper consequences. Like do I cheat on that test, lie to my parents, or follow along when someone asks me to do something I know is wrong.

Like any skill, however, proficiency requires an understanding of the technique and a lot of practice. No one becomes good at singing, playing an instrument or sport, or solving math or science problems without understanding how it's done and spending a lot of time doing it.

So let's start with a defined technique! Here is a formal process for making ethical decisions. Take the time to understand it.

Ethical decision-making process:

  1. Look for and identify ethical issues. What feels wrong?
  2. Obtain unbiased facts and look for distorted or missing information.
  3. Identify the stakeholders and their motivation and influence. Understand situational factors.
  4. Identify the values and look for competing values.
  5. Seek additional assistance and foster open discussion.  Reinforce the values of mutual respect and reason-giving.
  6. Formulate solutions using best-known ethical frameworks as a guide.
  7. Evaluate proposed alternatives including potential consequences.
  8. Select and implement the most ethical solution.
  9. Monitor and assess the outcome.
  10. Work to avoid future problems.

Implementing the process

Becoming an expert at ethical decision making takes time! The 10 steps above are easy to remember, but using the process requires skill. It is like having someone show you the keys on a piano and explaining a sheet of music then asking you to play Beethoven's Moonlight Sonata.

A bit of discussion on the process can help. The first step is key. You can miss a lot if you are not looking for it. You first need to develop a moral radar. When things are happening, you want to ask, is this ethical. Fortunately, most people have some level of ethics built in. It is your gut-reaction to situations. It is when you see something happening and it feels wrong. This is an indication that more analysis is needed.

Facts can be elusive. Do you know all you need to know to make a decision? Is what you know true? Is the information distorted or has the situation been framed in some way to obscure or downplay the ethical issue? What questions need to be asked? What are the larger issues? What is influencing the situation? For example, a student may have found the answer key to an exam. Wanting to make friends, he or she tries to share it with you. When your moral radar sounds the alarm that it may not be right to take it since it would not right and you refuse, they may say things like “several other students are using it" or “students do this all the time" or “you have to do what is necessary to get the best grade – don't you want to get into college?". These framings can reduce the moral intensity.

Identifying stakeholders can be complex as it is easy to miss some at the moment a decision is needed. That's why it is fine and sometimes needed to just stop and not make a decision until you are ready. Following the example above, you may already be thinking about the stakeholders like your friends who were not offered the exam solutions or the teacher who may find out. But what about your parents, family, others who may change their opinion of you if they find out, and even yourself as what if you then do not study and actually do not have the knowledge and skills the work would provide you that you will need for the next section or course?

When thinking about the stakeholders and collective situation, you need to be aware of situational factors that may be in play. Such factors include things like what is motivating the behaviors of the stakeholders like conflicts of interest, what levels of influence do certain stakeholders have over others, what stakeholders are powerful and what systemic issues are involved that may be involved with the ethical issue but not directly in sight. For example, for the current example, systemic issues could be how could the answer key become available in the first place or is the student who obtained the answers and trying to share them isolated and using the situation to gain friends.

Understanding the values at work in the ethical issue is key. Ethics emerges when values come into conflict. Some values can be elusive. For example, in the current case, many values are in conflict. The values of honesty and fairness are competing with accomplishment and wanting to retain the relationship with the person offering the exam solutions. Which would you value more?

To help you, here is a list of some common values:

Accomplishment,  advancement,  authority, autonomy,  belonging to a group,  beneficence,  care,  citizenship,  compassion,  control,  duty,  enjoyment,  environment,  equity,  fairness,  faith,  family,  freedom, friendship,  happiness,  honesty,  justice,  life,  loyalty, meaning,  nonmaleficence,  opportunity to speak/express,  peace,  pleasure,  power,  profit,  recognition, reparation, safety,  sanctity,  security,  self-esteem, success,  truth,  unity,  voice,  wealth.

It is also a good idea to seek assistance when you are trying to make the right decision. You should look to people you trust and respect, and if you are afraid to talk about what is happening for any reason, it is a sign that the ethical issue is real and needs attention. You should never be afraid to speak about things that are going on in your life. Groups generally make better decisions than individuals, so talking to ethical, trustworthy people almost always helps.

Formulating solutions is tough. Often some values are given a lower priority than others. This is where the ethical frameworks can help. Would you be a person of good character if you used the exam solutions (Virtue ethics)? Would it violate any rules that you have a duty to uphold like you will not cheat and will not succumb to peer pressure (Deontology)? Does the outcome produce the most good for the most people, i.e., a few students get a good grade, but others do more poorly by comparison and those who cheated do not really know the material (Utilitarianism)? Did your actions violate anyone's rights like the right of your classmates to have a fair exam (Rights-based ethics)? And how will your relationships with your classmates, friends, parents and others who find out you cheated (Care-based ethics)?

How do you monitor the outcome and avoid future problems? Perhaps informing the teacher that the answer key is available (even anonymously) so no one can cheat in the future? Or changing the way exams are created and solution keys stored so it would be impossibkle for a student to obtain them.

This is the ethical decision-making process. Here is a graphic for your use!

Ethical decision making Framework steps

What do you think? Is anything missing? Can it be improved? Start practicing today!

Image Created from: Ethical decision Making Process [Flowchart]. (2021). Identifying and Analyzing an Ethical Issue. Retrieved from https://www.physio-pedia.com/Identifying_and_Analysing_an_Ethical_Issue

In this module, we provide some guiding principles, and pathways to help guide ethical decision-making. These are a series of basic questions that should be asked when confronted with ethical dilemmas. These are often complex situations with no clear-cut resolution, and without a right or wrong answer. But these decision-making processes will go a long way towards helping all of us make informed decisions that can justify consequent actions.

Ethical Reasoning Can Be Taught: Ethical reasoning is a way of thinking about issues of right and wrong. Processes of reasoning can be taught, and school is an appropriate place to teach them. the reason that, although parents and religious schools may teach ethics, they don ot always teach ethical reasoning. See the article by: Sternberg, Robert J. Teaching for Ethical Reasoning in Liberal Education. Liberal Education 96.3 (2010): 32-37.

And, like learning to play baseball or play the violin, it's important to practice early and often. So, let's get started:

Beneficence

Beneficence is the concept that scientific research should have as a goal the welfare of society. It is rooted in medical research, the central tenet is "do no harm" (and corollaries remove harm, prevent harm, optimize benefits, "do good"). For a more expansive introduction to beneficence, see the essay on The Principles of Beneficence in Applied Ethics from the Stanford Encyclopedia of Philosophy. Some simple guiding questions in applying the concept of beneficence to ethical dilemmas include:

  • Who benefits?
  • Who are the stakeholders?
  • Who are the decision-makers?
  • Who is impacted?
  • What are the risks?

Take a look at the video on Causing Harm--"Causing harm explores the different types of harm that may be caused to people or groups and the potential reasons we may have for justifying these harms." From "Ethics Unwrapped", McCombs School of Business, University of Texas-Austin.

A 7-STep Guide to Ethical Decision-Making

The following is a summary of: Seven-step guide to ethical decision-making (Davis, M. (1999) Ethics and the university, New York: Routledge, p. 166-167.

  1. State the problem.
    • For example, "there's something about this decision that makes me uncomfortable" or "do I have a conflict of interest?".
  2. Check the facts.
    • Many problems disappear upon closer examination of the situation, while others change radically.
    • For example, persons involved, laws, professional codes, other practical constraints
  3. Identify relevant factors (internal and external).
  4. Develop a list of options.
    • Be imaginative, try to avoid "dilemma"; not "yes" or" no" but whom to go to, what to say.
  5. Test the options. Use some of the following tests:
    • harm test: Does this option do less harm than the alternatives?
    • publicity test: Would I want my choice of this option published in the newspaper?
    • defensibility test: Could I defend my choice of this option before a congressional committee or committee of peers?
    • reversibility test: Would I still think this option was a good choice if I were adversely affected by it?
    • colleague test: What do my colleagues say when I describe my problem and suggest this option as my solution?
    • professional test: What might my profession's governing body for ethics say about this option?
    • organization test: What does my company's ethics officer or legal counsel say about this?
  6. Make a choice based on steps 1-5.
  7. Review steps 1-6. How can you reduce the likelihood that you will need to make a similar decision again?
    • Are there any cautions you can take as an individual (and announce your policy on question, job change, etc.)?
    • Is there any way to have more support next time?
    • Is there any way to change the organization (for example, suggest policy change at next departmental meeting)?

A Seven Step Process for Making Ethical Decisions--An example from the "Orientation to Energy and Sustainability Policy" course at Penn State.

A related guide to ethical decision making can be found at Kansas University Iinternatinoal Center for Ethics in Business.

Additional Approaches to Ethical Decision Making

Shaun Taylor's presentation: Geoethics Forums (PowerPoint 2007 (.pptx) 380kB Jun11 14), given at the 2014 Teaching GeoEthics workshop, provided a simple model to help students engage Ethical Decision-Making that includes a) the context/facts of the situation, b) the stakeholders, c) the decision-makers, d) these inform a number of alternate choices, e) that are mediated through the evaluation of impacts and negotiations among the parties, that lead to f) selection of an optimal choice. Taylor provides guidance for what makes a good ethical dilemma discussion, including:

  • Trust, respect, disagreement without personal attacks
  • Being judgmental vs. making a judgment
  • Emphasize process vs. conclusion
  • Uncertainty is OK
  • Description then prescription

Teaching Activity: GeoEthics Forums--The Grey Side of Green (a guide for ethics decision making)

Daniel Vallero also addressed ethical decision making in his presentation at the 2014 Teaching GeoEthics workshop, and defines this 6-step approach to ethical decision making:

  1. State or define the problem/issue
  2. Gather information ("facts") from all sides
  3. Delineate all possible resolutions.
  4. Apply different values, rules, principles, regulations to the different options.
  5. Resolve conflicts among values, rules, etc.
  6. Make a decision and act.

The Markkula Center for Applied Ethics, Santa Clara University provides additional context and advice for ethical decision-making. They have identified five sources of ethical standards (the utilitarian approach, the rights approach, the fairness or justice approach, the common good approach, and the virtue approach.Their framework for Ethical Decision making includes: Recognize the Ethical Issue, Get the Facts, Evaluate Alternative Actions, Make a Decision and Test it, Act and Reflect on the Outcome.

Reviews of the literature on ethical decision-making can be found at:

  • O'Fallon, M.J., and Butterfield, K.D., 2005, A Review of the Empirical Ethical Decision-Making Literature: 1996-2003, Journal of Business Ethics vol 59 #4, p. 375-413; https://doi.org/10.1007/s10551-005-2929-7
  • Robert C. Ford and Woodrow D. Richardson (2013) Ethical Decision Making: A Review of the Empirical Literature, In: Michalos A., Poff D. (eds) Citation Classics from the Journal of Business Ethics. Advances in Business Ethics Research (A Journal of Business Ethics Book Series), vol 2. Springer, Dordrecht
  • Cottone, R. R. and Claus, R. E. (2000), Ethical Decision‐Making Models: A Review of the Literature. Journal of Counseling & Development, 78: 275-283. doi:10.1002/j.1556-6676.2000.tb01908.x

The American Counseling Association has published their A Practitioner's Guide to Ethical Decision Making (Acrobat (PDF) 20kB Jun18 18) (1995) authored by Holly Forester-Miller, Ph.D. and Thomas Davis, Ph.D.

Assessment of Ethical Reasoning, Values, Moral Thinking

  • Assessment--Measuring Students' Moral Development -- from the Illinois Institute of Technology, Center for the Study of Ethics in the Professions (suggestions on types of graded assignments, advice on grading assignments, assessment of program effectiveness, and a bibliography)
  • Assessment and Evaluation -- from the National Academy of Engineering, Online Ethics Center for Engineering and Science; -- recommended criteria and rubrics for assessing student learning and an annotated bibliography!
  • Ethical Reasoning Value Rubric -- from the Association of American Colleges and Universities
  • Ethics Assessment Rubric -- from the University of Minnesota-Duluth, School of Business
  • Ethical Reasoning in Action: Validity Evidence for the Ethical Reasoning Identification Test (ERIT)--Smith, K., Fulcher, K. & Sanchez, E.H. J Bus Ethics (2015). doi:10.1007/s10551-015-2841-8
  • Carpenter, D. D., Harding, T. S., Finelli, C. J., & Passow, H. J. (2004). Does academic dishonesty relate to unethical behavior in professional practice? An exploratory study. Science and Engineering Ethics, 10(2), 311â€"324.
  • Additional insights about mastery of ethical decision-making can be found at ETH2228 - SECTION 6: BEST PRACTICE MODELS OF ETHICAL DECISION MAKING from YourCEUS.com, Continuing Education for Social Workers.


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