Why is my auto start/stop not working jeep grand cherokee

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The battery management switches off the start-stop function
The wrong battery technology causes problems
Factors which are independent of the battery

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Join Date: Nov 2019

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Model: Cherokee (XJ)

Stupid Start/Stop system

Anyone have any repetitive issues with their start/stop idiot light coming on? My wife's 2017 Cherokee started doing it months ago here & there, then one day the damn Jeep wouldn't start. Turned out to be a dead battery.......at only 45,000 miles! I changed it, & now just a few weeks later the light just popped back up along with the check engine light. Anyone have any thoughts here? I'm guessing it's a non-warranty issue? Thanks!

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Originally Posted by Bctoasters

Hello Bctoasters, If you decide to visit your dealer to diagnose your concern and you are interested in any additional assistance, please reach out to us privately. Laura

JeepCares

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Year: 2002

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Engine: 4.0L (AMC) Straight Six

If there was an issue, it would be covered under the 3yr/36k mile warranty, and you're past that mileage at 45k. I'd still go to the dealer and make sure there isn't an excessive power draw.

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Year: 2019

Model: Cherokee (KL)

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Depending on the length of time he owned the Jeep and the climate, 45,000 miles may not be abnormal. If he replaced the original battery with a non-AGM battery then it is no surprise that it failed quickly.

But since he hasn’t been back since he first posted he won’t have seen these responses.

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Start-stop technology makes driving more economical and environmentally friendly. Because of this, by 2020 one in three cars on our roads will be equipped with this technology. For example, if a car stops at traffic lights, the start-stop system switches off the engine. As soon as the clutch pedal is pressed again, or the brake is released in the case of an automatic transmission, the engine starts again immediately.

In addition to frequent engine starts, which the battery must supply for this process, it also supplies all of the electronic consumers even when the engine is switched off. You could say that the car battery is the heart of the system for modern vehicles. It is often assisted by an intelligent Battery Management System (BMS), which is, so to speak, the brain of the car’s electronics. The reason why the start-stop system does not function can be due to the interaction between both of these essential systems.

The battery management switches off the start-stop function

The top priority for any battery is to start the engine. However, if the battery only has a low charge, the Battery Management System (BMS) switches off the start-stop function to enable the engine to be started. A similar protective mechanism operates in the following cases:

The wrong battery technology has been installed, which can only provide a small number of charging cycles.

The outside temperature is too high or too low. If the battery needs too much power to supply the fan, the start-stop function is switched off. When, and whether this happens, depends on the comfort settings by the particular car manufacturer. It may also be the case that the start-stop function is still supported, but the air conditioning system is automatically reduced.

The engine temperature is too high or too low. If the engine is not heated by consumers or by the battery, it must generate its own heat by combustion, which requires a higher starting current. The result: The start-stop function is not activated. If the engine threatens to become too hot, it has to be cooled by the fan on the radiator, because the airstream is not sufficient or does not exist when stopped at traffic lights. The fan requires a large current, so that the start-stop function is not activated.

The wrong battery technology causes problems

A further cause could be that when it was replaced, the battery was not correctly registered by the vehicle. For example, if the technology or battery capacity are not entered correctly, the BMS cannot use the correct algorithm. If the battery is not even registered as new by the vehicle, it could be the case that the battery is not detected as new and therefore its full potential is not used.

You can find out more about this topic in our article about the risks of replacing a start-stop battery with a conventional battery.

Factors which are independent of the battery

There are also factors which interrupt the start-stop function, which do not depend on the battery:

The safety belts are not being worn
The car doors or the hood are not properly closed.
The parking assistant is active
The car is driving up a steep hill (gradient too large)

If the start-stop function fails very often, or does not activate at all, it is advisable to visit a workshop as soon as possible. In this case, with a free battery test, the experts can find out whether the battery needs to be replaced.