If you go to a website and get an error, try these troubleshooting steps first: "Your connection is not private," "NET::ERR_CERT_AUTHORITY_INVALID," "ERR_CERT_COMMON_NAME_INVALID," "NET::ERR_CERT_WEAK_SIGNATURE_ALGORITHM," “ERR_CERTIFICATE_TRANSPARENCY_REQUIRED," or "SSL certificate error"
If the error mentions HSTS, privacy certificates, or invalid names, try the following steps: Step 1: Sign in to the portalWi-Fi networks at places like cafes or airports need you to sign in. To see the sign-in page, visit a page that uses http://.
Step 2: Open the page in Incognito mode (computer only)Open the page you were visiting in an Incognito window. If the page opens, a Chrome extension isn't working right. To fix the error, turn off the extension. Learn how to turn off Chrome extensions. Step 3: Update your operating systemMake sure your device is up-to-date on Windows, Mac, or another operating system. Step 4: Temporarily turn off your antivirusYou'll see this error if you have antivirus software that provides "HTTPS protection" or "HTTPS scanning." The antivirus is preventing Chrome from providing security. To fix the problem, turn off your antivirus software. If the page works after turning off the software, turn off this software when you use secure sites. Remember to turn your antivirus program back on when you're done. Step 5: Get extra helpIf you still see the error, contact the website owner. You can also get more help on the Chrome Help Forum. "Connect to network"
You'll see this error if you're using a Wi-Fi portal where you have to sign in before you can get online. To fix the error, click Connect on the page you try to open. "This webpage is not available" or "ERR_SSL_VERSION_OR_CIPHER_MISMATCH"
You'll see this error if you try to go to a website with an outdated security code. Chrome protects your privacy by not letting you connect to these sites. If you own this website, try to set your server to use TLS 1.2 and TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256, instead of RC4. RC4 is no longer considered secure. If you can't turn off RC4, make sure that other non-RC4 ciphers are turned on. “Delete Expired DigiCert Certificate” (Mac computers only)
You'll see this error if the page uses a certificate that isn't set up right on your computer. To fix the error, try these tips:
You’ll see this message if the link you opened goes to a site with a slightly different name from one you usually visit. Chrome will ask if you want to go to the site you usually visit.
Still not working? If the tips above don't help, your connection might be compromised. You can get more help on the Chrome Help Forum.
You can repair some apps and programs if they're not running correctly. Note that you won't see repair, change, or modify options for all apps and programs. Repair options from the Settings page
Repair options from the Control Panel
For more tips, see Repair an Office application. You can also remove apps or programs.
You can repair some apps and programs if they're not running correctly. Note that you won't see repair, change, or modify options for all apps and programs. Repair options from the Settings page
Repair options from the Control Panel
For more tips, see Repair an Office application. You can also remove apps or programs.
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