How to get parents involved in school during COVID

Educators have long recognized that creating connections between the school and the home has far-reaching positive benefits for individual students and the broader community. Effective family engagement both enables school readiness and creates opportunities for families to reinforce and extend learning at home. It also works to establish a mutually supportive network of educators, families, and students, creating a climate that promotes learning and success.

Common channels of engagement include family night events, PTA meetings, parent-teacher conferences, and community-building social events. The pandemic and the need for physical distancing has disrupted many of these traditional strategies to engage families. Concomitantly, educators are relying on family contributions of time and support more than ever with so many students learning from home for at least some portion of the school week. And all involved—educators, parents, and students—have faced tremendous disruption to their own personal circumstances, limiting the overall emotional, financial, and logistical capacity for added responsibilities.

In the face of these challenges, but with a recognition of the importance of engaging and supporting families during this time, many educators have found ways to connect and partner with families. They have approached these obstacles with creativity, resilience, and resourcefulness to find meaningful ways to move learning forward.

Emerging Best Practices

More Inclusive Outreach: The forced shift to connecting virtually rather than in-person has resulted in many schools holding curricular presentations, meetings, and parent conferences via videoconference or recorded video. Though done out of necessity, this transition has actually increased access by removing barriers of time and place. Now, families can access these information-rich meetings from anywhere and at any time (if meetings are recorded). For families that are rarely able to attend scheduled events at school due to work conflicts, lack of childcare, and other personal circumstances, this has been a welcome change.

Building Families’ Teaching Toolkits: As the locus of learning has shifted to the home for all or part of students’ days, educators have found that it is important not to assume that parents have the professional expertise or practical experience of teachers. Practices or strategies that are commonplace for teachers are often foreign to those outside of the education sphere. Therefore, in order to properly support students at home, teachers have found it works best to explain the why and the how of activities and lessons to parents. When families understand the goal and have some strategies in hand, they can better help their children overcome obstacles and organically extend the learning through conversation and home activities. Broward County Public Schools in South Florida has offered a series of parent webinars, called “Parent University,” geared toward providing families with access to experts and resources for supporting student learning.

Access to Academic Content and Resources: With the pivot to virtual learning, many students have been given devices and tools to take home with them geared toward developmentally appropriate teaching and learning. Educators have found that coaching families on ways to use these resources leads to more productive and targeted practice. Educators have utilized this expanded access to devices to share educational apps that allow for opportunities to practice and reinforce specific skills and provide nearly unlimited digital libraries filled with materials matched to a student’s appropriate reading level. And schools and community organizations have partnered to get learning resources, normally available to students at school, into homes. In Los Angeles, early childhood community-based organizations collaborated with Scholastic to distribute books to young children’s families to promote literacy development during stay-at-home orders.

Grace, Compassion, and Support: So many families have been negatively impacted by the COVID pandemic. Educators have found that, in order to effectively connect with families, they must remember to have grace for students and families who are trying their best but are likely overwhelmed. Leading with compassion, even in moments of frustration, will benefit the long-term relationships with families. Further, as a schoolwide or districtwide initiative, some administrators and schools have found ways to channel shared resources to help families who could use a little extra support at this time with essential needs. These types of outreach support overall student success and go a long way in communicating that students and families are valued and an essential part of a connected school community.

Beyond the Pandemic

All of us cannot wait for school to resume in a more traditional and typical sense: Where teachers and students get to learn side-by-side in a classroom. Where families can gather at a back-to-school night or a fall school carnival. Where parents no longer have to be IT specialists or content experts to support their student’s learning. But, even when we do finally get to safely transition to this more familiar model, it’s important to keep in mind that there are elements of the family engagement practices that emerged during the pandemic that can continue to productively serve students, families, and teachers.

  • Instead of limiting attendance and participation at school-wide meetings, schools can consider offering a link for virtual attendance as well. These opportunities allow for broader engagement and participation.
  • Teachers can offer parents the option of a videoconference for parent-teacher conferences making it much easier for working parents, multiple caregivers, and parents with other young children at home to easily attend and participate in an engaging conversation with the teacher.
  • Forging and strengthening substantive two-way partnerships between the school and home has tremendous benefits for all stakeholders. Even when students return to more traditional in-person schooling, educators should continue to see parents as partners in this learning and provide guidance, strategies, and material for families to extend, reinforce, and promote learning at home.
  • The jobs of educators and parents are often thankless, endless, and filled with challenge. Having compassion and grace overlay relationships between teachers and families fosters a network of respect and mutual support, leading to the shared goal of student success.

The circumstances of the pandemic and its impacts have been incredibly difficult and filled with constant uncertainty, especially for educators and families with school-age children. These difficulties have inspired a resourcefulness, creativity, and resilience never before seen in education. Teachers have found ways to engage students and support families from afar and in deep and meaningful ways.

While born out of challenge and necessity, these family engagement strategies will continue to serve teachers and families long after the pandemic has waned. These new strategies and approaches will help to fortify channels of communication, build relationships within school communities, and, ultimately, build a stronger foundation for student learning for years to come.

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Parent involvement continues to challenge practitioners engaged in school reform despite being a required component of many school improvement initiatives-from Title I Schoolwide Programs to federally mandated school improvement plans. The benefits of parent involvement are clear: A growing body of research shows that successful parent involvement improves not only student behavior and attendance but also positively affects student achievement. Yet many schools continue to struggle with defining and measuring meaningful parental involvement, and many don't feel that their efforts are successful. A recent survey of American teachers revealed that 20 percent of new teachers and nearly one fourth of principals identify their relationships with parents as a cause of significant stress in their jobs (MetLife, 2005).

In this article, we offer research-based advice and resources designed to help schools and districts foster successful parent involvement.

Successful parent involvement can be defined as the active, ongoing participation of a parent or primary caregiver in the education of his or her child. Parents can demonstrate involvement at home-by reading with their children, helping with homework, and discussing school events-or at school, by attending functions or volunteering in classrooms. Schools with involved parents engage those parents, communicate with them regularly, and incorporate them into the learning process.

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Schools often don't engage parents because they don't think they can. "A lot of it is perception. Teachers perceive that families don't want to be involved when, in fact, families don't know how to be involved," says Karen Salinas, communications director for the Center on School, Family, and Community Partnerships at Johns Hopkins University.

For their part, parents are sometimes hesitant to become involved in school because they don't have extra time or because they don't speak fluent English. But "the biggest problem is the disconnect between the school and the families," says Salinas. "Parents believe that they are not welcome. It comes in part from their own education history. They often have had a less-than-satisfactory experience with their own schooling, and so they don't feel like [being involved] is guaranteed to be a good experience."

Despite these communication barriers, both schools and parents want the relationship to improve, if only for the benefit of students. A 2003 analysis of more than 25 public opinion surveys by Public Agenda, a nonpartisan public opinion research organization, found that 65 percent of teachers say their students would do better in school if their parents were more involved, and 72 percent of parents feel that children whose parents are not involved sometimes "fall through the cracks" in school (Johnson & Duffett, 2003).

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Schools successful in engaging parents start by going beyond narrow definitions of involvement. They don't just count the number of parents who attend the spaghetti dinner or volunteer at the book fair. They don't focus on requirements such as having parents sign reports cards. Instead, they start with a belief that student success is a shared interest of both school and family, envision parents as partners in the learning process, and then identify concrete ways that partnership can be activated.

Improve Communication

Effective communication requires a two-way flow of information. While most schools develop efficient structures for getting information out-such as newsletters, Web sites, and press releases-far fewer develop similar structures to ensure that feedback from parents is actively solicited.

For some schools, improving communication involves technology such as e-mail messages and interactive phone systems. When Stonewall Jackson High School in Manassas, Virginia, implemented an interactive voicemail, for instance, the school saw parental attendance at freshmen orientation jump from 50 to 1,000 (Viadero, 1997). Parents can use the system, called ParentLink, to hear messages from teachers about what is happening in their children's classes and access their children's grades and attendance records.

Other schools try to view parent involvement through the parents' eyes. B.F. Day Elementary in Seattle, for example, holds parent meetings and workshops not at the school but in a Family Center that operates in the neighborhood where many of their bilingual families live.

Of course, the use of any strategy must be tailored to the school's population. If families don't have reliable access to the Internet, e-mail won't work. A phone message in English won't communicate much to parents who speak only Spanish. The bottom line for schools is to communicate using strategies that convey what is important in a way that can be heard by parents and families and invites them to respond.

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We know that one thing that keeps parents from being involved is their discomfort with schools. And that discomfort often stems from parents not knowing how to be involved. Schools with a commitment to parent involvement take an active role in helping parents learn a variety of ways to be involved. The benefits for students are proven: A recent review of parent involvement research found that parent-child reading activities produce a significant improvement in children's language and reading skills from preschool through high school (Sheldon & Epstein, 2005); another study finds a strong positive effect on student achievement when parents work with students on homework (Van Voorhis, 2003).

Many schools use workshops and other school-based programs to help parents learn about what goes on in classrooms. For example, Clara E. Westropp School in Cleveland, Ohio, held monthly family reading nights. Parents go to the elementary school and read with their children as well as speak with teachers about reading and reading strategies (Epstein & Salinas, 2004). Even traditional involvement strategies present teaching opportunities. Sending home a "weekly work folder" is one positive step, but providing parents with specific information about what to look for in the student work goes one step further in communicating what's important.

The National Network of Partnership Schools at Johns Hopkins University has designed a useful teacher-parent partnership process called Teachers Involve Parents in Schoolwork (TIPS). TIPS aims to forge a three-way relationship between teachers, parents, and their children through a creative approach to homework. Among its goals are encouraging parents and children to talk regularly about schoolwork, sharing ideas, gathering reactions, interviewing, or otherwise encouraging interaction between student and family members. TIPS also aims to keep assignments linked to real-life situations and "enable parents and teachers to frequently communicate about children's work, progress, and problems" (National Network of Partnership Schools, 2005). Some studies show secondary school homework assignments that require parent-student interaction predict higher levels of reading achievement (Sheldon & Epstein, 2005).

Many teachers report feeling unprepared to effectively involve parents. As a means of breaking down these barriers, teachers in the Sacramento, California, area have been trained since 1998 to participate in structured visits to their students' homes. The first visit focuses on establishing trust, while later trips give teachers and parents a chance to discuss ways in which parents can support students with the material they are learning in school. The schools involved in the program have seen a reduction in discipline problems and increases in attendance rates, and also are starting to see achievement gains.

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Successful parent-involvement programs typically develop in response to a specific need in the school or its community and are both focused and flexible in addressing that need. A strategy that works in one school might not be the best choice for another. For instance, while Sacajawea Elementary School in Seattle has established a Parent Mentor program in which parents are designated to contact other families to tell them about school activities, another school in the same city, High Point Elementary, began a program that allows parent volunteers to earn points toward rewards such as computers and other educational materials. Both programs have been recognized for dramatically increasing parent involvement.

Successful parent-school partnerships are not stand-alone, add-on programs. Instead, they are well integrated with the school's overall mission. Typically, quality programs are developed in collaboration with parents and reflect their needs and interests. Offering child care, translators, and multiple opportunities to hear information go a long way toward expressing a school's genuine interest in parent input.

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Parents are the most important partner in a child's education and schools can reap large dividends by capitalizing on their support. To be sure, such relationships require a lot of work by both educators and parents. Although success will not come easy, the rewards are too great for a school not to try.

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