Ethics are the moral standards and principles by which entities (individuals and organizations) govern their behaviors and decision-making. When these standards and principles conflict with each other in a decision-making situation, an ethical dilemma may occur. Show What is an Ethical Dilemma?An ethical dilemma takes place in a decision-making context where any of the available options requires the agent to violate or compromise on their ethical standards. We observe that ethical dilemmas can be characterized by the following three elements:
Ethical standards are the moral frameworks that individuals and organizations use to guide their decision-making and differentiate between right and wrong. Companies and professional organizations may adopt their own ethical standards and require that employees/members adopt those standards as part of their personal business ethics. Common ethical practices in the workplace include:
Ethical dilemmas happen because ethics are inherently contradictory. Employees may face situations where compromising on telling the truth or following the law seems to serve other valued goals, such as maximizing profits or avoiding layoffs. Types of Ethical DilemmaThere are several different types of ethical dilemmas that agents may encounter in the course of performing their roles and responsibilities:
What is an Example of an Ethical Dilemma?Ethical dilemmas occur regularly in the business environment where employees make decisions that impact the success and profitability of organizations. Employees may experience an ethical dilemma when deciding whether to report an incident of workplace harassment or declare a conflict of interest. In the first case, the employee might understand that the harassment is wrong, but feel guilty about getting their colleague in trouble. In the latter case, the employee might recognize their fiduciary duty to the organization, but feel a sense of loyalty to their family and friends that makes it difficult to do the right thing. How Do You Identify an Ethical Dilemma?Experts agree that identifying an ethical dilemma starts with recognizing your gut reaction to a problematic situation. If a decision seems to challenge your moral compass, it’s time to take a step back and investigate further. You might proceed by writing down:
How Do You Resolve an Ethical Dilemma?An ethical dilemma does not always offer a clear solution that conforms with ethical norms. Here’s how entities can cope with the most challenging ethical dilemmas:
Maximize the Good & Minimize the Bad – When a problem has no perfect solution, the best approach is to analyze the outcomes of each potential action and choose the action with the greatest positive impact and least negative impact.
Last Updated: February 3, 2022 3:30:12 PM PST Learn why ethics awareness is important to you and to UCSD. Acting ethically is the right thing to do, but it's not always easy. Often, conforming to a high standard of conduct is not about clear-cut right and wrong decisions, but choosing the "lesser of two evils." Some decisions require that you prioritize and choose between competing ethical values and principles. Ethical decision-making is based on core character values like trustworthiness, respect, responsibility, fairness, caring, and good citizenship. Ethical decisions generate ethical behaviors and provide a foundation for good business practices. See a model for making ethical decisions. It will provide you with a framework and practical strategies as you make decisions. Overview
Public employees are expected to be examples of responsible citizenship. Employees of the University have a responsibility to make all professional decisions based on merit, unimpeded by conflicting personal interests. We are expected to avoid even the appearance of impropriety. Our reputation is important because it affects the University's ability to attract students, faculty, and staff. Our reputation also impacts the quality of research performed, the community's perception of us, and our standing as a renowned public institution.
Below are some consequences of unethical behavior:
Six key ethical values can help you build character in yourself and others. TrustworthinessDo what you say you'll do. A person who is trustworthy exhibits the following behaviors:
RespectTreat others better than they treat you. A person who is respectful exhibits the following behaviors:
ResponsibilityDo what you are supposed to do. A person who is responsible exhibits the following behaviors:
FairnessPlay by the rules. A person who is fair exhibits the following behaviors:
CaringShow you care. A person who is caring exhibits the following behaviors:
CitizenshipDo your share.
Copyright 2000 Josephson Institute of Ethics
The "Character-Based Decision-Making Model" model, developed by the Josephson Institute of Ethics, can be applied to many common problems and can also be used by most individuals facing ethical dilemmas. It involves three steps:
Ethical decision-making refers to the process of evaluating and choosing among alternatives in a manner consistent with ethical principles. In making ethical decisions, it is necessary to perceive and eliminate unethical options and select the best ethical alternative. The process of making ethical decisions requires:
Good decisions are both ethical and effective:
Copyright 2002 Josephson Institute of Ethics
Source: Josephson Institute of Ethics
Making ethical choices requires the ability to make distinctions between competing options. Here are seven steps to help you make better decisions:
Before making a difficult decision, consider asking yourself the following questions to see if you are on ethical thin ice.
Copyright 2000 Josephson Institute of Ethics |